Our organisation is committed to protecting the privacy or your personal information and is registered with the Information Commissioners Office (ICO), to make transparent our data handling practices and complies with the General Data Protection Regulations (GDPR) effective from May 2018.
Ruby Holdings Limited T/A Debt Support Direct may choose to amend the content of this policy on occasion which will be posted on this website. Please visit this policy on a regular basis to make sure you understand what we do with your information.
By registering on this site, you consent to the collection, use and transfer of your information under the terms of this policy.
HOW WE MAY CONTACT YOU
Unless you state otherwise Ruby Holdings Limited T/A Debt Support Direct (including Insolvency Practitioners) may contact you via telephone, email, post, SMS, automated messages, fax, and WhatsApp.
HOW YOU CONTACT US
If you contact us by telephone using the specified numbers on our website or advertising/marketing correspondence, your call may be recorded for training, quality, and regulatory purposes.
If you contact us via email, web chat, WhatsApp or post this information may be held securely by ourselves for training, quality, and regulatory purposes.
HOW WE USE YOUR INFORMATION
We will always keep your personal information safe and secure. So that you are informed this privacy notice tells you why Ruby Holdings Limited T/A Debt Support Direct collects and uses your personal information. It applies to information we obtain from:
Ruby Holdings Limited T/A Debt Support Direct is the data holder, or controller, of any personal information provided to our website.
If you’ve any questions about how we use your personal information and protect your privacy you can contact us on 0161 549 9848.
Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits.
They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up the browser on your computer to reject cookies although, in that case, you may not be able to use certain features on our Website. If you do not wish to receive cookies in the future, please let us know.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
The Compliance Manager
Debt Support Direct
Ruby Holdings Limited
103 Bradley House
Radcliffe Moor Road
From May 2018 you will have the following rights:
We keep our privacy notice under regular review. Any future updates to this privacy notice will be found on this page.
©All rights reserved.